Funds Availability Policy Disclosure Update. These changes are being adjusted effective July 1, 2025.
To read the full disclosure, click here.
679 Fox Road, P.O. Box 311
Van Wert, OH 45891
Phone: (419) 238-1463
Fax/Rateline: (419) 238-6485
Online Banking Support & Debit Card Support: (419) 238-1463
Online Bill Pay Support (includes after hours support): (800) 701-4340
Debit Card Activation & PIN Activation/Changes: (877) 965-3344
Debit Card Lost or Stolen Support (after hours): (419) 238-1463, option 2
Credit Card 24/7 Support (Personal & Business): (800) 854-7642
Credit Card Lost or Stolen Support: (800) 556-5678
Credit Card Rewards Inquiries: (888) 616-8404
For all other questions, please call us or use our Contact Us Form below:
Electronic Mail (Email) is not secure and not confidential. Personal information should not be communicated in this manner.
If your Debit Card has been lost or stolen and it is during normal business hours, please contact our office immediately at (419) 238-1463.
If it is after hours, please call (419) 238-1463, option 2 to report your card as lost or stolen.