FDIC-Insured - Backed by the full faith and credit of the U.S. Government
FDIC-Insured - Backed by the full faith and credit of the U.S. Government
One of our common goals at First Federal is to provide a wonderful banking experience to our customers each and every time. We know that a person can bank anywhere and there are a lot of choices out there. It is that reason that we emphasize customer service and strive to help our customers with their banking with each interaction.
Our Deposits and Operations team are exceptional at taking care of customers’ needs. It is very common to walk through the doors and be greeted by name. They specialize in listening to your banking needs without pushing a sales promotion. The entire Deposit and Operations team are here to help your deposit needs remain safe and secure. Whether you stop in or call in, you are going to be helped by someone right here in Van Wert.
Our Loan team is tremendous at helping customers through the lending process, from start to finish. Adam, Rhonda, Sheila, Stephanie and Thad are the best in town at helping customers with the home buying process. Thad has built a strong reputation of assisting local businesses with their commercial needs. The entire lending team provides exceptional lending knowledge. They specialize in quick lending decisions and helping customers achieve their loan goals.
While those are some examples of how we provide wonderful banking experiences, you need to witness our customer service firsthand. If you have not stopped by First Federal of Van Wert yet, I encourage you to give us a try. If you are aggravated by constant changes, excess fees, or waiting on decisions from outside the area, we welcome the opportunity to improve your banking experience. As a local community bank, your partnership is valued. We know that if our customers and community thrive, we thrive.
I want to finish this message with a ‘Thank You’ to our customers for their partnerships. We are proud of what we have built at First Federal, but it is the continued relationships with our customers that means the most to us. I also want to thank my entire team at First Federal. They all work towards this goal of providing a wonderful banking experience. They make it happen each and every day! Job well done First Fed team!!
Invested in Van Wert. Committed to You.
Sincerely,
Brian Renner,
President / CEO
